AI Agents

AI agents — digital workers that automate your operations

Unlike a chatbot that only answers, an AI agent takes action: it reads email, looks things up in your systems, creates orders, sends messages and updates reports — and only checks with a human at the steps that matter. We design, build and operate AI agents that work like digital employees, 24/7.

  • Handles complete multi-step workflows
  • Connects to CRM, ERP, messaging, email, Google Sheets…
  • Humans approve the critical steps
  • Transparent log of every action the agent takes
Solutions

What we can build for you

01

Customer-service agent

Takes requests from every channel, looks up orders, reschedules, resolves simple complaints and reports at the end of the day.

02

Sales agent

Recommends products, sends quotes automatically, follows up on undecided leads and updates opportunities in your CRM.

03

Operations & finance agent

Reconciles bank transactions, enters document data, chases receivables and prepares periodic reports.

04

HR agent

Screens CVs, schedules interviews and answers employees' policy questions.

05

Marketing & SEO agent

Researches keywords, plans content, drafts articles and tracks rankings automatically.

06

Multi-agent systems

Specialist agents collaborating under an orchestrator agent to handle complex processes.

Our 2026 focus

AI agents — digital workers that never clock out

An AI agent doesn't just answer questions. It understands the request, makes a plan, uses your software like a real employee and reports back — pausing to ask a human only at the steps that matter.

  • 24/7 omnichannel customer service
  • Automatic quotes & order closing
  • Bank reconciliation & payment reminders
  • Invoice & document data entry
  • Appointment booking & reminders
  • Content writing & SEO tracking
  1. 01

    Receive

    Takes requests from messaging apps, your website, email, phone or calendar.

  2. 02

    Understand

    Reads your business data, documents and customer history.

  3. 03

    Plan

    Breaks the job into steps and picks the right tools.

  4. 04

    Act

    Works in your CRM, ERP and spreadsheets, sends messages, creates documents.

  5. 05

    Control

    Humans approve key steps; every action is logged.

Process

Step-by-step delivery, early results

  1. Step 01

    Pick the workflow

    Find repetitive, multi-step processes that consume the most hours and automate those first.

    ⏱ 1 week
  2. Step 02

    Design the agent

    Define its role, the tools it may use, permission limits and human-approval checkpoints.

    ⏱ 1–2 weeks
  3. Step 03

    Build & test

    Run the agent on real scenarios in a sandbox and measure its completion rate.

    ⏱ 3–6 weeks
  4. Step 04

    Supervised operation

    Monitor logs, cost and quality, and gradually widen what the agent handles.

    ⏱ Ongoing
Technology

Tools & platforms we use

Claude Agent SDKMCPLangGraphOpenAI AgentsPythonNode.jsSupabasen8nZalo API
FAQ

AI Agents: frequently asked questions

How is an AI agent different from a chatbot?

A chatbot mostly answers questions. An AI agent plans and performs real actions in your systems — creating orders, sending messages, updating data — to complete a whole task.

Could an agent do something it shouldn't?

Agents can only use the tools and permissions you grant. Critical actions such as payments or sending contracts always wait for human approval, and every action is logged.

Will agents replace my employees?

Agents take over repetitive work so your people can focus on customers and creative tasks. Most businesses use agents to boost productivity, not to cut staff.

Contact

Start your project today

Consultation and discovery are completely free. Tell us about your challenge — even if it's just an idea.

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AI agents — digital workers that automate your operations | Vieetjk